Returns Policy

30-Day Returns

We want you to love everything you order from Wedding Offshore. If you're not completely satisfied, we offer a 30-day returns policy from the date of delivery.

How to Return

1. Email us at returns@weddingoffshore.com with your order number and reason for return
2. We'll send you a returns authorisation and instructions
3. Package your items securely in their original packaging
4. Post them back to us using a tracked service

Refunds

Refunds are processed within 5 working days of receiving your returned items. The refund will be issued to your original payment method.

Exclusions

• Personalised items cannot be returned unless faulty
• Items must be unused and in original packaging
• Sale items are eligible for exchange only

Faulty Items

If you receive a faulty or damaged item, please contact us immediately with photos and we'll arrange a replacement or full refund at no cost to you.